Terms and Conditions


Please make sure you read and fully understand these terms and conditions.

General
  • Payments for the purchase of a flight or voucher received will be considered to be in full acceptance of the terms and conditions of this agreement.
  • All passengers must sign a liability waiver before flight with no exceptions.
  • People under 18 may fly but only with parental or legal guardians consent. There is no maximum age restriction for the flights.
  • Passengers must be of reasonable health and fitness.
  • Intoxicated or drug affected passengers will not be allowed to fly at the absolute discretion of the Chief Pilot. There will be no refund given for a flight unable to be taken in this instance.
  • Whilst we are able to accommodate most body sizes and heights we do require knowledge of extreme variations prior to booking.
  • As each flight is tailored to suit the individual we are able to offer flights to people affected by various types of disabilities and medical conditions. If this applies to your booking please speak to our staff prior to booking your flight.
Flight Availability
  • Melbourne – Flights are offered daily subject to pilot availability & weather at Essendon Airport all year round.
  • Point Cook – Some flights are offered at the RAAF Base Point Cook on a daily basis subject to pilot availability and weather conditions.
Payments
  • XJET requires payment in full on all bookings.
  • Full payment is required the week before your flight date with all funds to be cleared before flying.
Voucher Validity
  • All XJET flight vouchers are valid for 6 months.
  • If your booking is rescheduled due weather or other safety factors on behalf of XJET at the end of your validity period you must be available to fly on the next date provided by XJET with no exception.
Refunds
  • Gift Vouchers are not refundable or redeemable for cash, however can be transferred to another family member or friend within the 6 month validity period.
  • A refund will not be given for a "no show".
  • All other refund requests are at the discretion of XJET and may incur a 15% administration fee.
Weather
  • As flight safety is our number one priority flights may be cancelled and re-scheduled due to unsuitable weather or other factors affecting flight safety. In these cases passengers will be notified ASAP and re-scheduled for an alternative mutually convenient flight date. Re-scheduling in these cases is not subject to any fees.
CASA Regulations – CAR 262 AM
  • The Civil Aviation Safety Authority requires all passengers to acknowledge CAR 262 AM which states: "The design, manufacture and Airworthiness of the Aircraft are not required to meet any standard recognised by CASA and CASA does not require the Aircraft to be operated to the same degree of safety as an Aircraft on a commercial passenger flight, and the passenger flies in the aircraft at his or her own risk".
Indemnity
  • All Passengers will be required to sign an indemnity acknowledging that they have read and understand the following before they will be permitted to board an Aircraft.
  • CAR 262 AM: The Passenger acknowledges that they fly in the aircraft at their own risk.
XJET Pty Ltd
Copyright 2015
Victoria- Australia

For enquiries please call
0403 172 894